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Help lines


A huge amount of information, advice and personal accounts of all mental health issues and how they can be managed.


Different from the #metoo movement. MeeTwo is a fully moderated app for teenagers, which provides peer support, expert help, inbuilt educational and creative resources as well as links to UK charities and helplines. MeeTwo is a neutral space which allows young people to experiment with what it feels like to open up without drawing attention to themselves while positive feedback and social support builds confidence, increases wellbeing and promotes emotional resilience.


Kooth is an online counselling and emotional well-being platform for children and young people.

Sign up to speak to a fully trained counsellor online.


Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Shout is powered by a team of volunteers, who are at the heart of the service. We take people from crisis to calm every single day.


Feeling suicidal/in crisis? Call the Samaritans 24 hours a day, all year round - speak to them

in your own way, and off the record, about whatever’s getting to you. Call 116 123 or email them



Childline is here to help anyone under 19 in the UK with any issue they’re going through. You

can talk about anything. Whether it’s something big or small, their trained counsellors are there

to support you. Childline is free, confidential and available any time, day or night. You can

contact them in whatever way feels best for you:

● by calling 0800 1111

● by email

● through 1-2-1 counsellor chat

Report online abuse

CEOP help children stay safe online. Has someone acted inappropriately towards you online, or

to a child or young person you know? It may be sexual chat, being asked to do something that

makes you feel uncomfortable or someone being insistent on meeting up. You can report it


Domestic abuse

If you are experiencing domestic abuse or supporting someone who is in that situation,

immediate help is available. Contact the National Domestic Violence Helpline run in partnership

between Women’s Aid and Refuge on 0808 2000 247 or the Men’s Advice Line on 0808 801


Health services will be extremely stretched during the next few weeks and potentially months, but they will still be providing some essential services. Contact your local healthcare provider for the most up to date information.

Accident and emergency departments at hospital 

Find your local A&E here:

If you feel unable to keep yourself safe and you need immediate help – especially if you think you are at risk of acting on suicidal feelings, or you have seriously harmed yourself and need medical attention.

Some A&E departments have a liaison psychiatry team (specialist help for mental health) that you can ask to see. If there isn't a liaison psychiatry team, A&E staff might contact other local services such as a crisis team (CRHT) to help assess you.

Your GP

Your local NHS GP is able to make referrals to a number of health services including (but not limited to) mental health, physical health, substance abuse.


Mental health services are free on the NHS. Click here to find out more about the services

available to you.

Post-18 education and university

Depending on your university, free counselling services should be available to you.

Ask around at induction meetings/freshers fairs or search on the college/university website.

Colleges may have an onsite counsellor like in school and many universities offer a free

counselling service for up to 6 sessions.